Terms & Conditions

Thomas Miller & Co., Inc. wants you to be entirely satisfied with your purchase. If you’re not satisfied you have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unopened and in the same condition that you received it, in the original packaging. All items must be within the “best used by date” indicated on the packaging.

Items returned after 30 days will be subject to a 20% restocking charge.

We understand that occasionally a product spoils before the “best used by date” is reached. If you open a product within date and it is spoiled, we will exchange the item.

Incorrectly delivered items will be exchanged at the next scheduled delivery free of charge.

Once we receive your returned item(s), we will inspect the item(s) and notify you that we have received your returned item(s). If your return is approved, we will initiate a refund to your account or the original method of payment.

If you have any questions or concerns about this return policy please call 1-800-750-0607 or email orders@thomasmillercoffee.com

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